How Can We Help You?

Our support team is here to assist you with any questions or issues you may have about MyXen Foundation.

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Support Options

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Submit a Ticket

Create a support ticket for technical issues, account problems, or general inquiries.

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Email Support

Reach out to our support team directly via email for personalized assistance.

support@myxenpay.finance
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Documentation

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Frequently Asked Questions

Quick answers to common questions

What is MyXen Foundation?
MyXen Foundation is building a decentralized financial ecosystem that empowers users through blockchain technology, providing transparent and accessible financial services to everyone.
How do I participate in the pre-sale?
Visit our Pre-Sale page to learn about participation requirements, timelines, and how to connect your wallet to participate in the token sale.
Is MyXen Foundation registered?
Yes, MyXen Foundation is a UK registered company operating in compliance with relevant regulations. Our registration details are available in the footer of every page.
How can I join the team?
Check our Careers page for current open positions. We're always looking for talented individuals passionate about blockchain and decentralized finance.
What wallets are supported?
We support all major Solana wallets including Phantom, Solflare, and Backpack. Make sure your wallet is connected to the Solana network to interact with our platform.
How long does support response take?
We typically respond to support tickets within 24-48 hours. Urgent issues are prioritized and may receive faster responses.