Get In Touch

We're here to help you with global crypto payments, VISA virtual cards, and student rewards programs.

Contact Information

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Email Us

General inquiries and support

hello@myxenpay.finance
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Business & Partnerships

For merchant partnerships and enterprise solutions

partnerships@myxenpay.finance
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Technical Support

Developer support and technical issues

support@myxenpay.finance
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Student Rewards

Student verification and rewards program

students@myxenpay.finance

Response Time

We typically respond to all inquiries within 24 hours. For urgent matters, please mention "URGENT" in your subject line.

Send Us a Message

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Quick Support

Get answers to your questions within 24 hours from our dedicated support team.

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Secure Communication

All communications are encrypted and secure to protect your privacy.

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Global Support

We support users and businesses from all around the world, 24/7.

Frequently Asked Questions

How do I verify my student status for rewards? +
Student verification is done off-chain through our secure verification system. You'll need to provide your educational email and basic student information. No KYC required for basic verification.
What payment methods do you support? +
We support QR code payments, VISA virtual cards, and direct crypto payments via Solana. All settlements are instant and low-cost.
How can merchants integrate MyXenPay? +
Merchants can integrate through our API, plugins for popular e-commerce platforms, or use our standalone QR code system. Contact our partnerships team for custom integration support.
Is there a fee for using MyXenPay? +
Transaction fees are significantly lower than traditional payment processors. Specific rates depend on the payment method and volume. Contact us for enterprise pricing.